Refund Policy

💸Refund Procedure

At Wearglowup, we adhere to a transparent and timely refund process. After our team has received and inspected your returned item, you will be formally notified via email regarding the status of your refund.

If the return is approved, a full refund will be issued to your original payment method (PayPal) within 10 business days.

⏳Delayed Refunds: Protocol

If you have not received an approved refund within the specified timeframe, we request that you perform the following actions:

• First, please re-verify your PayPal or bank account balance.
• Next, contact your credit card issuer or PayPal directly, as official posting times can vary between financial institutions.
• If you have completed these steps and the issue remains unresolved, please contact our support team at [email protected] for further assistance.

🇺🇸Stipulations for U.S. Customers

All orders shipped within the continental United States are eligible for a refund within 30 days of the delivery date, provided the following conditions are met:

• The item must be in its original, unused condition.
• All return requests must be pre-approved by our support team via email.
• Refunds will only be issued after the returned item has been received and inspected by our facility.
• Please be advised that return shipping costs for items that are not defective are the responsibility of the customer.