Returns Policy

🕒Return Window

You may request a return within 30 days of receiving your order.

✅Eligibility Criteria

To qualify for a return, all of the following conditions must be met:

• Items must be unused, unworn, with original tags and packaging intact.
• A receipt or proof of purchase is required.
• Returns must be pre-approved by our support team. Items sent to us without first requesting a return will not be accepted.

📦How to Request a Return

1. To start a return, please contact us at [email protected] with your order details.

2. Wait for our approval. If your return is accepted, we’ll send you detailed return instructions.

3. Once approved, mail your item to the following address:

📋Return Instructions

Once you’ve contacted us and received a return authorization, please follow these steps:

• Prepare the package: Include a copy of your purchase confirmation email.
• Ship it back: Use any reliable courier or your local post office. Don’t forget to email us the tracking number.
• Wait for confirmation: Once your return is received and inspected, we’ll email you with an update on your refund or replacement.

🚚Return Shipping Policy

• If the item is defective, damaged, or if you received the wrong item, we will provide a prepaid return shipping label.
• If you are returning due to a change of mind or ordering the wrong item, the cost of return shipping is your responsibility.

✅ No restocking fee will be charged in any case.

⚠️Damaged or Incorrect Orders

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. To help us resolve the issue quickly, please include the following in your email:

• Photos of damaged or defective parts.
• Photo of the incorrect item received.
• Photo of the size tag and the full item with a ruler for size issues.
• Photo of the original shipping label.

🚫Non-Returnable Items & Exchanges

Certain types of items cannot be returned, such as sale/clearance items, custom-made or personalized products, and gift cards. If you are unsure if your item is eligible, please contact us first.

For exchanges, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

💸Refund Process

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method (PayPal) within 10 business days. You will receive a notification regarding your refund status.