Shipping Policy
🛠️Order Processing
Once your order is successfully placed, you will receive a confirmation email. We begin processing your order during our business hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri).
Orders placed after cut-off time 5:00 PM EST will be processed the next business day.
⏱️Handling & Transit Time
- Handling Time: 1–5 business days
- Transit Time: 7–15 business days
Please note that during peak seasons or holidays, processing times may be extended. We’ll always keep you informed via email.
💲Shipping Fee
We offer Flat Rate Standard Shipping at $9.95 for all orders — no minimum purchase required.
Simple. Straightforward. Hassle-free.
📦Order Tracking
After your order has been processed, you will receive a shipping confirmation email containing your tracking number. You may also track your order via our Order Tracking page .
Please allow 3–7 business days for tracking updates to appear. If your tracking number is not yet active, the carrier may not have scanned the package into their system.
If your package is delayed beyond the estimated arrival window, please contact us for assistance.
🚚Shipping Carriers & Coverage
We work with trusted, well-established shipping providers in the United States to ensure safe and timely delivery:
- USPS
- DHL
- EMS
- Local Postal Services
Delivery Coverage: We currently only ship within the continental United States. We do not ship to the following locations:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- APO/FPO addresses
- International destinations
🎉Holidays
We do not process or ship orders on the following U.S. federal holidays:
- New Year’s Day (Jan 1)
- Presidents’ Day (Feb 17)
- Memorial Day (May 26)
- Independence Day (Jul 4)
- Labor Day (Sep 1)
- Thanksgiving Day (Nov 27)
- Christmas Day (Dec 25)
💡Important Information
Important: Orders with multiple items may ship separately depending on stock availability and production timelines.
If you have any questions or need assistance, feel free to reach out to our support team. We’re here to help!
❓Need Help
If you have any questions, you can reach us through the following channels:
- Email: [email protected]
- Phone: +1 (832) 533-1219
- Mail: 18410 Dural DR, Houston, Texas 77094, United States
- Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)